I’m a hands-on Cloud Support Engineer with experience across cloud infrastructure, platforms, and application support. I focus on how systems behave in the real world, and how to fix them when they don't.

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My background in customer service and technical support shapes my engineering approach: communicate clearly, dig deep into root causes, and align fixes with continuous improvement. I have practical experience with Kubernetes, AWS, GCP, Linux, APIs, and SQL, supporting systems used by real people.

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Right now, I’m focused on deepening my cloud infrastructure skills and exploring practical uses of AI to improve reliability and automation. I’m looking for product-focused teams where I can take ownership, keep learning, and contribute across the stack.